Collecting Past Due Accounts - Dealing With Debtors

COLLECTING PAST DUE ACCOUNTS: Dealing With Deadbeats

By Jim Finucan

© 2005 Tiare Publications

239 words



A deadbeat is someone who feels no regret about sticking someone

else with a bill. He can bounce checks, hang up on a collector and

then pick up his TV remote without a bit of concern for the person

or company he just stiffed. He can take your advice, go get a

consolidation loan – and then spend the money on a big screen HDTV.



There are a lot of people in this unhappy category and sooner or

later you're going to find one of them at the other end of your

collections call.



Even though you're likely to view this attitude with great distaste

you have to try and find at least one thing to like about the person

you've classified as a deadbeat. The ability to uncover that one

likeable quality isn't easy to develop but with practice it can be

done. Work at trying to find likeable qualities in people you meet

outside of your collections work. That will give you many additional

opportunities to practice.



When you do find that something, the debtor will sense it through

your choice of words and tone of voice and, as a result, will become

easier to work with.



It's important not to come across as being judgmental. When you

judge others you put yourself above them. People need to feel that

you are working with them on their level.







(End)



Jim Finucan knows all about the dances, dodges and delays debtors

will try to pull. Let Jim show you how to double or even triple the

money you collect from your accounts receivable. Check out his

unique collections manual "Past Due." For more information visit:

http://www.tiare.com/pastdue.htm